Residential Care
Appleby Rest Home offers community-based, flexible care that upholds the highest standards. We emphasise:

• Independence, dignity, and personal choice.

• Respecting individual rights and diverse backgrounds, including age, gender identity, marital status, religion, race, and disability.

• Continuous monitoring and improvement of care quality and support for our staff.

• Providing a nurturing environment with experienced, long-serving staff who create a calm, positive atmosphere.

 

Domiciliary Care

We are committed to enabling service users to live independently in their own homes through tailored support that:

• Promotes dignity, independence, and personal choice.

• Adapts to individual needs while fostering positive relationships based on mutual respect.

• Is delivered with integrity, compassion, and dedication to continuous improvement.

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Our Commitment

• Individualised Care Plans: Comprehensive, person-centred support plans tailored to each service user’s needs.

• Family Involvement: Collaborating with families and caregivers as partners in care delivery.

• Consistent Communication: Ensuring clear, respectful, and transparent communication.

• Staff Development: Training, supervision, and professional development for all staff.

• Safe and Supportive Environment: Encouraging personal growth and fostering positive relationships within a nurturing space.

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Principles of Service

Service users can expect:

• Personalised, respectful care provided by qualified staff.

• Recognition and respect for their thoughts, values, and lifestyles.

• Access to personal records and transparent communication.

• The ability to remain independent and make informed choices, including positive risk-taking.

• A welcoming, non-discriminatory environment that celebrates diversity.

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Person-Centered Services

• Developing care plans that respect individual preferences and beliefs.

• Providing information in accessible formats.

• Recognising the value of informal caregivers in a holistic care approach. 

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Independence

• Encouraging service users to focus on their capabilities, not limitations.      

• Supporting informed risk-taking as part of personal fulfilment.

• Promoting engagement with family, friends, and the broader community.

• Helping service users take responsibility for their own care and medication management.
   

Rights

Appleby Rest Home ensures that all service users:

• Receive care that respects their dignity, privacy, and human rights.

• Have access to their records and control over personal information.

• Can choose their support worker’s gender and maintain autonomy over their personal space.

• Live free from discrimination and have cultural, spiritual, and personal preferences respected.

 

Maintaining Service Standards

Appleby Rest Home is dedicated to ongoing improvement and quality assurance by:

• Regularly reviewing and updating care plans based on service user feedback.

• Maintaining accurate records in compliance with legal requirements.

• Offering accessible complaint procedures and resolving issues promptly.

• Conducting regular service evaluations to ensure outcomes are met.